Curriculum
The classes and courses we offer.
HR & Survey Tools
CDS Provides Valuable Human Resource Management Tools
Effective workforce development within human services organizations requires the ongoing evaluation of organizational performance in recruitment, training, support and retention of Direct Support Professionals (DSPs) and Frontline Supervisors (FLSs). Organizations that fail to implement effective human resources assessment and development practices experience higher turnover, more vacancies, staff dissatisfaction, less staff motivation and poorer outcomes for the individuals being supported.
Recognizing the importance ongoing assessment in maintaining effective human resources practices, the College of Direct Support (CDS) has integrated a range of validated human resources assessment tools into the CDS platform.
The CDS human resources tools include six basic employee surveys and a Turnover/Vacancy Calculator for measuring and tracking indicators of effective workforce development practices. The six employee surveys include:
- Training Experience Survey.
- Staff Satisfaction Survey.
- New Staff Survey.
- Supervisor Survey.
- Staff Exit Survey.
- Organizational Commitment Survey.
The CDS system also allows users to tailor questionnaires using the form building feature. This feature allows users to adapt current existing survey questions and response options or to develop surveys from scratch and integrate them within their own CDS site.
Once assigned, surveys can be assigned to staff members using the CDS learner management system and then be completed by staff members online. Aggregated responses to survey questions can then be retrieved in neatly displayed and understandable reports. For a graphical representation of responses, the user merely clicks the “graphical report” button and selects a specific survey and question. Regardless of what survey results they choose to review, users always have the option to view all surveys ever completed or limit their analysis to those completed in a specific time span. This gives evaluators control over what data they will retrieve and what comparisons they will make. Information can also be exported to other programs for more in depth analyses.
By incorporating the CDS Human Resources Tools, human services organizations have access to valid, reliable and easy-to-use instruments to assess their human resources programs and to identify needed improvements. The CDS staff is available to assist organizations in implementing human resources assessment practices and to explore the implications of their findings.
